International Heavy Equipment LLC,

About us International Heavy Equipment LLC, (IHE), being the dealer for the Global Premier Brand Commercial Vehicles & Heavy Equipments is always committed to deliver tailor made vehicles to the end users of various applications in the market of Sultanate of Oman, providing Sustainable Transport Solutions. Zubair Automotive Group LLC Delivering Customer satisfaction Zubair Automotive Division is a leading multi-franchise distribution and service entity, with several independent companies and operations in its fold. Zubair Automotive Division offers its customers a comprehensive range of services and facilities. It has developed a complete network, which includes fifteen showrooms, fifteen service centres and twenty-three spare parts facilities across Oman. Remote regions in the interior are serviced through mobile units for “on location” repairs. The company’s focus on customer care has led to the adaptation and implementation of quality policies and procedures, resulting in them becoming the first automotive distributor in Oman to be presented with ISO 9001 certification. International Heavy Equipment (IHE) Always Putting Customers First IHE has three operational departments: VOLVO Trucks, RENAULT Trucks and INTERPARTS. Its vision is to be one step ahead of the competition by means of professionalism, business ethics, customer commitment and honesty. IHE is committed to meeting and exceeding customers’ needs in the field of trucks, equipment (construction, engineering and industrial) and related spare parts. IHE continuously works on improving the quality of service it delivers locally to VOLVO & RENAULT Truck owners in the Oman. Customers, located in the interior areas of Oman, are serviced by fully trained personnel and the extensive service network of Zubair Automotive Division already in place. To add further value to the level of service provided, IHE has state-of-the-art training facilities, in addition to mobile units capable of providing on-site training to its widely dispersed customers. The mobile units not only focus on training in engine, gearbox and suspension maintenance, but also cover intensive driver training programs. IHE has established a centrally located warehouse complex where over 40,000 line items are stocked. A state-of-the-art racking system is designed to meet IHE’s need for easy and quick retrieval of any spare part at a moment's notice. IHE’s inventory management system uses proprietary software designed to source a wide range of products and parts from around the world, which helps maintain efficient inventory control and ensures prompt delivery of parts to any part of the Sultanate of Oman. With this innovative, caring and efficient approach, IHE helps its customers stay ahead of their competition in Oman.