South Africa
SALES CONSULTANT
Agency name:
Telesure Careers 
Industry:
Sales & Customer Service
Career level:
Mid-level
Employment type:
Full time
Job location:
South Africa, Dutywa
Salary offered
Negotiable
Requirements
Education:
Specialist's Degree
Experience:
2-5 years
Languages:
Afrikaans, English
Driving license:
No
Job role
Effectively manage contacts from start to finish with customers, regardless of the data distribution channel.
Contribute to the achievement of organisational objectives through understanding and delivering the required individual targets (e.g. achieving talk time targets,
sales targets etc.)
Deliver efficient customer service levels through effective call management.
Achieve operational requirements and service delivery through effective time and attendance management.
Connect, develop rapport, form relationships and ensure positive customer experiences at all times.
Understand the customers’ unique profile, identifying a relevant course of action based on customer needs and undertake an appropriate course of action ensuring
customer satisfaction.
Responsible for individual actions and the delivery of high quality standards.
Deliver the Telesure Service Way through personal effort and through others.
Deliver on Treating Customers Fairly principles in alignment with regulatory requirements.
Requirements
Essential:
Grade 12/ SAQA Accredited equivalent
FAIS / RE Accreditation
Matric / Grade 12 or SAQA Accredited Equivalent (Essential); Regulatory Exam
5, dependent on DOFA date (Essential); Full 150 STI credits, dependent on
DOFA date (Essential); Degree and/or diploma in business/marketing
(Advantageous)
1 year call centre sales experience (Essential); Experience in Specialist
Liabilities / Financial Services Industry (Advantageous)
Benefits
Ticket home
Company background
Telesure Investment Holdings (Pty) Ltd (TIH), is the holding company of some of South Africa’s leading financial service providers. Our portfolio includes short-term insurers, a long-term insurer, health insurance as well as an insurance and personal finance comparison platform. Our origins go back to 1 June 1985, when Auto & General Insurance was launched to the South African market. We have since grown into a group of subsidiaries that includes some of South Africa’s most loved and recognisable brands, each finding a better way to give their unique group of customers’ peace of mind. That’s why we exist - to continuously find better ways to give people peace of mind, whether it is to protect what they own, their loved ones or their greater ambitions and life plans they’re working so hard for. We’re pioneers with a hunger for best, bringing customer-focused innovation and service excellence to the financial services industry. We’re an undivided team of diverse thinkers and doers who believe in leading through technology and pushing past their limits. TIH is owned by BHL (SA) Holdings Limited. BHL has a vast global footprint including:
