South Africa
WARRANTIES CONSULTANT
Agency name:
Telesure Jobs 
Industry:
Business & Management
Career level:
Mid-level
Employment type:
Full time
Job location:
Beaufort Square, Beaufort West
Salary offered
Negotiable
Requirements
Education:
Specialist's Degree
Experience:
0-2 years
Languages:
Afrikaans, English
Driving license:
Yes
Job role
We have a great opportunity for a Consultant with Motor Warranty Experience, in our Short term Insurance space, the successful applicant will contribute to the organisational goals by achieving sales through new and existing clients.
Job Functions Call Centre Industries Insurance Specification
Job Specification:
Effectively manage contacts from start to finish with customers, regardless of the data distribution channel.
Contribute to the achievement of organisational objectives through understanding and delivering the
required individual targets (e.g. achieving talk time targets, sales targets etc.).
Deliver efficient customer service levels through effective call management.
Achieve operational requirements and service delivery through effective time and attendance management.
Connect, develop rapport, form relationships and ensure positive customer experiences at all times.
Understand the customers’ unique profile, identifying a relevant course of action based on customer needs
and undertake an appropriate course of action ensuring customer satisfaction.
Responsible for individual actions and the delivery of high quality standards.
Deliver the Telesure Service Way through personal effort and through others.
Deliver on Treating Customers Fairly principles in alignment with regulatory requirements
Requirements
Essential:
Matric / Grade 12/ SAQA Accredited Equivalent*
At least 1- 2 years sales experience, preferably in the short term or long term insurance industry
Desirable:
The appropriate FAIS accreditation and RE
A relevant 3 year Business related degree / diploma
Disclaimer
SAQA Accredited Equivalent - It is the onus of the applicant to provide TIH and its subsidiaries with certified evidence that their qualification(s) meet the equivalent NQF level required for this role at time of application.
#Financial Sector Conduct Authority (FSCA) competency requirements: FAIS recognized qualifications / Regulatory Examinations / Class of Business Certification and / or CPD according to your DOFA (where applicable) - As a registered Financial Service Provider, we are mandated to ensure that all our representatives are and remain fit and proper at all times. By applying for this role, you consent to having your relevant qualification and or accreditation or confirm that you are working towards meeting the competency requirements. You further consent to the relevant information being verified.
Benefits
Medical insurance
Company background
Telesure Investment Holdings (Pty) Ltd (TIH), is the holding company of some of South Africa’s leading financial service providers. Our portfolio includes short-term insurers, a long-term insurer, health insurance as well as an insurance and personal finance comparison platform. Our origins go back to 1 June 1985, when Auto & General Insurance was launched to the South African market. We have since grown into a group of subsidiaries that includes some of South Africa’s most loved and recognisable brands, each finding a better way to give their unique group of customers’ peace of mind. That’s why we exist - to continuously find better ways to give people peace of mind, whether it is to protect what they own, their loved ones or their greater ambitions and life plans they’re working so hard for. We’re pioneers with a hunger for best, bringing customer-focused innovation and service excellence to the financial services industry. We’re an undivided team of diverse thinkers and doers who believe in leading through technology and pushing past their limits. TIH is owned by BHL (SA) Holdings Limited. BHL has a vast global footprint including:
